This privacy policy sets out how the African Heritage Collaborative Network (AHCN) uses and protects any information that you give AHCN when you use this website. AHCN is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. AHCN may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from August 2025 in line with the General Data Protection Regulation (GDPR).

YOUR FINANCIAL INFORMATION

AHCN will not access, share or store any of your financial information to any third parties.

WHAT WE COLLECT

We may collect the following information:

• Your name.

• Contact information including email address.

• Demographic information such postcode, preferences and interests.

• Other information relevant to customer surveys and/or offers.

WHAT WE DO WITH THE INFORMATION WE GATHER

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.

• We may use the information to improve our products and services.

• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. We will regularly seek your consent to find out it you still wish to receive our communications. You can opt out at any stage by emailing us at heritageresilience@thehighlife.org or by clicking unsubscribe

• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

• In some cases your details may be shared with exhibitors. If you do not wish to be contacted please email heritageresilience@thehighlife.org

• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at heritageresilience@thehighlife.org 

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

CONTROLLING YOUR PERSONAL INFORMATION

We may use your details to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us at heritageresilience@thehighlife.org

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

Please refer to the terms & conditions to state that information will also be used in connection with them and permissions contained in them.

Messaging Terms & Conditions

African Heritage Collaborative Network | The Highlife Centre, 31 Barras Green, Coventry CV2 4LY

General

When you opt-in to the service, we will send you a message to confirm your signup.

By opting into messages, you agree to receive recurring automated marketing and informational text messages from African Heritage Collaborative Network.  Automated messages may be sent using an automatic telephone dialling system to the mobile telephone number you provided when signing up or any other number that you designate.

Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with AHCN.  AHCN reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. AHCN also reserves the right to change the short code or phone number where messages are sent.

Message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. Your wireless provider is not liable for delayed or undelivered messages.

Your consent to receive marketing messages is not a condition of purchase.

Carriers

Carriers are not liable for delayed or undelivered messages.

Cancellation

You can cancel any time by texting “STOP”. After you send the SMS message “STOP”, we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from AHCN again, just sign up as you did the first time and AHCN will start sending messages to you again.

Info

Text “HELP” at any time and we will respond with instructions on how to unsubscribe. For support regarding our services, email us at heritageresilience@thehighlife.org.

Transfer of Number

You agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply “STOP” from the original number or notify us of your old number at heritageresilience@thehighlife.org. The duty to inform us based on the above events is a condition of using this service to receive messages.

Privacy

If you have any further questions about your data or our privacy practices, please email heritageresilience@thehighlife.org.

Messaging Terms Changes

We reserve the right to change or terminate our messaging program at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting. Your continued enrolment following such changes shall constitute your acceptance of such changes.